Update: September 13, 2020 8:00 am

We remain on a Level 1 alert status and continue to monitor the situation closely, but are pleased to report that all levels of care have returned to the RVM campus. Take care, everyone. Thanks for your continued support of the RVM community!

Update: September 10, 2020, 5:00 pm

Residents, families, and friends of Rogue Valley Manor,
The situation at Rogue Valley Manor’s campus has improved and I would like to now take the opportunity to provide an update to you all. First and foremost, I want to extend my sincerest thanks to everyone who rose to the challenge of having to evacuate our community, from our dedicated staff and PRS leadership to our residents who continue to highlight the incredible spirit that embodies Rogue Valley Manor, even under the direst circumstances.
Yesterday afternoon, the Rogue Valley Manor’s campus was lowered to a Level 2 evacuation status, allowing most residents to return to our campus. Our Skilled Nursing residents will remain at the Avamere Three Fountains community at least until tomorrow but we look forward to welcoming them back to campus very soon.
During this crisis, we established communication via phone and Facebook to get information on your friends and loved ones who reside at Rogue Valley Manor. Aside from the Skilled Nursing residents who remain at Avamere Three Fountains, you can now contact Manor residents through the normal, pre-crisis channels. If you have questions or are trying to reach a resident in one of our care levels or at Avamere, please call our Emergency Activation Line at 541.857.7771 for assistance. Everyone at the Manor appreciates your support and understanding as we navigated the events of the past two days, and are grateful for your continued outreach and concern. I’m pleased to say that visitors may also now return to campus to visit their friends and loved ones.
Finally, I want to extend my sincerest thanks to the many kind citizens and businesses across the Rogue Valley who answered the call when we needed them most. There are too many to thank here, but I wanted to call out the particular efforts of the Rogue Valley Country Club, Avamere at Three Fountains, The Super 8 Motel in Grants Pass, Seven Feathers Resort in Canyonville, Jackson County First Student Bus Service, and The Courthouse for their unbelievable heart and compassion during our time of need. And of course, in closing, it goes without saying that the Rogue Valley Manor community sincerely thanks our region’s first responders for their tireless dedication and heroic efforts during these harrowing days.
Stan Solmonson
Executive Director, Rogue Valley Manor

Update: 4:25 pm, Wednesday, September 9, 2020

Because Rogue Valley Manor remains at a level 2 (get set) fire evacuation status, we’ve made the decision to not transport our skilled nursing and memory support residents and care teams back to campus this evening. These residents are safe at their temporary evacuation sites and receiving the care they need from our care teams. We will evaluate the situation later this evening and again early tomorrow morning.

For more information about these care levels please call our Emergency Activation Line at 541-857-7771. If you would like to speak to one of our care administrators directly, you can do so at the numbers listed below. Please be mindful that these managers are focused on ensuring the safety of residents and employees at this time.

Skilled Nursing and Rehabilitation – Jonna Robinson – 541-261-1853

Memory Support – Mary Hollinger – 541-324-5358

Update: 11:45 am, September 9, 2020

Our campus has moved to a level 2 alert status and independent living residents can now return. We are in the process of transporting residents who evacuated to Rogue Valley Country Club. While level 2 allows us to return to campus, it is still a high alert status and we will continue to monitor the situation.

Out of an abundance of caution we are not yet moving residents in healthcare settings back to campus. We will reassess expected conditions after further consultation with authorities. We will post an update later today specific to our plans for healthcare.

Update: 7:00 am, Wednesday, September 9

Late yesterday evening, we completed a total evacuation of campus under level 3 orders from Jackson County Sherriff’s Office. The process was completed safely for residents and staff. We are monitoring the status of those evacuation orders and will initiate return to campus when permitted to do so.

We temporarily evacuated to the following sites:

Skilled nursing residents

Safely relocated to a skilled nursing center located in Medford, OR (Avamere Three Fountains) along with staff to provide care and comfort. All residents are accounted for as of Wednesday, 7:00 am.

Assisted Living residents

Safely relocated to a hotel in Canyonville, Oregon (Seven Feathers Hotel) along with staff who continue to provide care and comfort. All residents are accounted for as of Wednesday, 7:00 am.

Memory Support residents

Safely relocated to a hotel in Grants Pass, Oregon (Super 8) along with staff who will continue to provide support during this time. All residents are accounted for as of Wednesday, 7:00 am.

Independent Living residents

Many IL residents evacuated on their own prior to official orders. We do not have a destination location for IL residents who self-evacuated.

Several hundred residents evacuated to Rogue Valley Country Club along with team members of ours to provide support. We are maintaining a log of residents who arrived at or were transported to this location.

If you are trying to locate a loved one, you can contact us through the following channels:

  • Healthcare families can call our Emergency Activation Line for healthcare specific info. 541-857-7771
  • You can send us a message through Facebook Messenger
  • You can leave a voicemail on our Fire Information Line. We are checking these messages as they arrive and will return your call quickly.

Because of power outages you may be unable to reach our main phone line. You can contact a team member through Facebook or leave a voicemail on our Fire Information Line at 541-857-7037.