Update: September 13, 2020 8:00 am
We remain on a Level 1 alert status and continue to monitor the situation closely, but are pleased to report that all levels of care have returned to the RVM campus. Take care, everyone. Thanks for your continued support of the RVM community!
Update: September 10, 2020, 5:00 pm
Update: 4:25 pm, Wednesday, September 9, 2020
Because Rogue Valley Manor remains at a level 2 (get set) fire evacuation status, we’ve made the decision to not transport our skilled nursing and memory support residents and care teams back to campus this evening. These residents are safe at their temporary evacuation sites and receiving the care they need from our care teams. We will evaluate the situation later this evening and again early tomorrow morning.
For more information about these care levels please call our Emergency Activation Line at 541-857-7771. If you would like to speak to one of our care administrators directly, you can do so at the numbers listed below. Please be mindful that these managers are focused on ensuring the safety of residents and employees at this time.
Skilled Nursing and Rehabilitation – Jonna Robinson – 541-261-1853
Memory Support – Mary Hollinger – 541-324-5358
Update: 11:45 am, September 9, 2020
Our campus has moved to a level 2 alert status and independent living residents can now return. We are in the process of transporting residents who evacuated to Rogue Valley Country Club. While level 2 allows us to return to campus, it is still a high alert status and we will continue to monitor the situation.
Out of an abundance of caution we are not yet moving residents in healthcare settings back to campus. We will reassess expected conditions after further consultation with authorities. We will post an update later today specific to our plans for healthcare.
Update: 7:00 am, Wednesday, September 9
Late yesterday evening, we completed a total evacuation of campus under level 3 orders from Jackson County Sherriff’s Office. The process was completed safely for residents and staff. We are monitoring the status of those evacuation orders and will initiate return to campus when permitted to do so.
We temporarily evacuated to the following sites:
Skilled nursing residents
Safely relocated to a skilled nursing center located in Medford, OR (Avamere Three Fountains) along with staff to provide care and comfort. All residents are accounted for as of Wednesday, 7:00 am.
Assisted Living residents
Safely relocated to a hotel in Canyonville, Oregon (Seven Feathers Hotel) along with staff who continue to provide care and comfort. All residents are accounted for as of Wednesday, 7:00 am.
Memory Support residents
Safely relocated to a hotel in Grants Pass, Oregon (Super 8) along with staff who will continue to provide support during this time. All residents are accounted for as of Wednesday, 7:00 am.
Independent Living residents
Many IL residents evacuated on their own prior to official orders. We do not have a destination location for IL residents who self-evacuated.
Several hundred residents evacuated to Rogue Valley Country Club along with team members of ours to provide support. We are maintaining a log of residents who arrived at or were transported to this location.
If you are trying to locate a loved one, you can contact us through the following channels:
- Healthcare families can call our Emergency Activation Line for healthcare specific info. 541-857-7771
- You can send us a message through Facebook Messenger
- You can leave a voicemail on our Fire Information Line. We are checking these messages as they arrive and will return your call quickly.
Because of power outages you may be unable to reach our main phone line. You can contact a team member through Facebook or leave a voicemail on our Fire Information Line at 541-857-7037.