May 26, 2020 3:00 pm
Everyone at Pacific Retirement Services wishes to express our appreciation to all for their efforts, from the sacrifices made by our residents and their families to the extra hours worked and innovative solutions created by our staff. If you need additional updates on a family member in one of our communities, or have questions about our COVID-19 response, please email email@example.com.
We are committed to protecting residents and staff at all our affiliate communities, so as we move forward the restrictions on visitations and group activities will remain in place until we are given the “all clear” from federal, state, and local authorities, as well as our infectious disease expert. Unfortunately, at this stage it’s impossible to provide a timeline as to when this may occur. We ask for your continued support in helping us do all we can to keep our communities safe.
May 11, 2020 2:00 pm
Protecting the well-being of residents and staff at all our affiliate communities has been our top priority as the COVID-19 epidemic has spread across the world. Our prompt efforts to restrict visitors and non-essential staff; to limit resident interactions; and to follow CDC, state, and local guidelines have been a major factor in keeping our community secure. Sadly, we have learned that a staff member at Trinity Terrace in Fort Worth, TX, has tested positive for COVID-19. Our collective thoughts and prayers are with this employee and their family at this difficult time.
We are actively engaged in outbreak procedures to suppress further spread of this illness and are confident that these efforts will stop the virus from spreading. Our suppression efforts include:
- Instituting isolation precautions for the few known employees that had contact with the person who tested positive
- Adhering to strict rules in place restricting healthcare floor access to essential personnel only for the past two months
- Implementing infection control surveillance and monitoring of skilled nursing residents for signs and symptoms of acute febrile respiratory illness. This means each resident undergoes a complete assessment by a licensed nurse multiple times a day. At this time, no residents are displaying COVID-19 symptoms.
In addition to the additional supplementary measures above, all previous restrictions remain in place to protect residents and staff. We are acutely aware of the severity of this illness, and will continue to do everything in our power to keep our residents and staff safe during this time. To date, no residents have contracted this disease.
Please direct any questions you may have to firstname.lastname@example.org, and include Trinity Terrace in the subject line.
March 30, 2020 4:00 pm
Protecting the well-being of our residents and staff has been our top priority as the COVID-19 epidemic has spread across the world. Our prompt efforts to restrict visitors and non-essential staff; to limit resident interactions; and to follow CDC, state, and local guidelines have been a major factor in keeping our community secure.
Sadly, this weekend we learned that a resident of Mirabella Seattle tested positive for COVID-19. The Mirabella Seattle team is doing everything we can to support the resident and their family during this difficult time. The resident is receiving medical care at a local hospital.
We are actively engaged in outbreak procedures to suppress further spread of this illness, including:
- Instituting isolation precautions for all known resident contacts with the person who tested positive
- Tracing any staff contacts with the resident, and keeping those employees away from work
- Exploring the feasibility of testing as many consenting individuals as possible
- Increasing screening for symptoms of all residents living on the same floor as the affected resident
In addition to these supplementary measures, all previous restrictions remain in place to protect our residents and staff. Their health and safety are our primary focus.
Please direct any questions you may have to email@example.com, and include MBS in the subject line.
March 23, 2020 5:00 pm
Pacific Retirement Services continues to take every precaution necessary to protect our residents and staff from coronavirus infection. This includes all federal, state, and local guidelines and restrictions, as well as any additional actions recommended by our infectious disease expert and healthcare team. Because of these measures, we are once again reporting zero confirmed cases at any of our communities as of March 23, 2020.
We appreciate all that friends and family members have done to keep our residents safe, and we recognize the emotional toll separation like this can take. Thankfully, we have technology to fill the gap, and our residents have been using FaceTime and other programs to keep in touch with their loved ones. This past Friday we distributed a resource guide to keep residents connected, active, and engaged during this time from the comfort of their home. We are also providing meal service to residents’ homes, and making sure their nutritional needs are being met.
For any other questions, comments, or concerns, please email firstname.lastname@example.org. We are thankful for all that everyone continues to do to keep our residents and staff safe!
March 16, 2020 5:00 pm
Yesterday we announced new restrictions on visitations to our Skilled Nursing Facility. Today, due to rapidly developing guidelines from federal, state, and local health authorities, we are extending those restrictions to all areas of our campus. To reiterate, all visitors and non-essential health care personnel are now restricted, including those to our independent living residences. Exceptions will be made for end-of-life and other compassionate care situations as needed. In those cases, visitors will be limited to a specific room only.
We continue to encourage family members, friends, and non-essential caregivers to communicate by other methods including phone, video chat, and social media.
Please continue to monitor this page for developments, and thank you for your patience and understanding as we adapt new guidelines to protect the health and well-being of our residents and staff.
March 15, 2020 11:30 am
Maintaining the health, wellness, and safety of our residents and staff is our number one priority.
Effective immediately, as required by Centers for Medicare & Medicaid Services (CMS) https://www.cms.gov/files/document/qso-20-14-nh-revised.pdf, our skilled nursing facility (SNF) is restricting visitation of all visitors and non-essential health care personnel, except for certain compassionate care situations, such as an end-of-life situation. In those cases, visitors will be limited to a specific room only.
Visitors are encouraged to communicate by other methods like telephone, video chat, and social media.
Please continue to monitor this page for the latest updates regarding guidelines.
March 12, 2020 1:00 pm
Pacific Retirement Services and all our affiliate communities understand the seriousness of the COVID-19 outbreak and are taking every possible precaution to protect our residents and staff. From the outset, we have been following CDC, state, and local guidelines and as of today, March 12, 2020, we have no reported cases of a COVID-19 infection in any of our facilities. We have also taken and will continue to take the following precautionary steps at all our communities to mitigate the risk to our residents and staff:
- Visitor restrictions: we are restricting non-essential visitors at all communities, including those in communities that have not recorded a case of COVID-19 infection. Visitors are being carefully screened for respiratory and other associated symptoms, travel history to affected regions, and exposure to someone with COVID-19.
- Staff education: we have updated, distributed, and trained staff at all communities on infection-control guidelines and have campus-wide surveillance for COVID-19 symptoms and identifying high-risk individuals to monitor. We have also updated and disseminated appropriate mitigation techniques for staff in all departments.
- Work restrictions: staff are being screened for symptoms and may not be permitted to work, as well as any staff member who has traveled to a high-risk country in the past 14 days or who has been exposed to COVID-19.
If you have a family member in one of our communities, we are ready to answer any questions you may have. Please bookmark and continue to monitor this page for the latest information, as well as our Facebook page https://www.facebook.com/prsinc/. Please direct your questions to email@example.com.
We appreciate your help in keeping our community free from infectious diseases like COVID-19.
Links to additional resources:
Centers for Disease Control & Prevention COVID-19 information: https://www.cdc.gov/coronavirus/2019-ncov/index.html