PRIVACY & TERMS of USE

Pacific Retirement Services, Inc. (PRS) is a nonprofit, 501(c)(3) organization that encompasses affiliated and subsidiary organizations; communities managed by PRS Management, Inc. and PRS Management & Consulting, LLC; a Community Housing division for managing affordable housing communities; and the Community Volunteer Network. Dedicated to creating and enhancing lifestyle opportunities for seniors, PRS specializes in developing, building, and operating nonprofit retirement communities that offer activities and services promoting health, wellness, and vitality. Our central office, from which we provide leadership and business services, can be contacted at 1 W. Main St., Ste. 303, Medford, Oregon 97501, (541) 646-3300, prs@retirement.org.

Our Privacy Policies

Personal Health Information Privacy
The HIPAA Privacy Rule requires healthcare providers to develop and distribute a notice that provides a clear, user-friendly explanation of individual rights with respect to their personal health information, often referred to as PHI, and the privacy practices of the healthcare provider. Understanding how your PHI is used by healthcare providers helps you to ensure its accuracy and better understand who, what, when, where, and why others may access it to make informed decisions. Please review our Notice of Privacy Practices carefully. If you have questions, would like to report a concern, or wish to request additional information, please contact Our Corporate Compliance Helpline at www.ethicspoint.com or 1-800-571-4738 at any time.
Surveys
PRS occasionally engages with third-party research companies to conduct surveys requesting feedback about our services and amenities. Should you respond to any surveys sent by PRS or its affiliated or managed organizations, we strongly advise you to avoid any mention of personal health information for reasons of safety and privacy. We in no way disclose any PHI to this type of research company.
Internet Review Sites
If you post a review of your experience with PRS or any of our affiliated or managed communities on any third-party websites (examples: Yelp.com, Caring.com), we strongly advise you to avoid any mention of personal health information for reasons of safety and privacy. The information shared on third-party review websites is usually visible to the public and is not covered by our Notice of Privacy Practices.
Links to Third-Party Websites
Our websites may contain links to third-party websites that are for your convenience and information only. We do not control the content of third-party websites, so we cannot guarantee their accuracy and we do not endorse, authorize, or sponsor them. We also have no control over their privacy policies, which you should review before sharing any information with them.
Social Media
Participation is welcomed and encouraged on PRS-moderated sites, which may include blogs and social media sites such as Facebook, Twitter, and Youtube. We request that all content (comments, pictures, video, etc.) be of a courteous and respectful nature. Content that could be interpreted as profane, obscene, offensive, sexually explicit, inappropriate, inflammatory, or otherwise objectionable is not accepted and may be deleted by us or flagged for requested deletion by the site’s third-party owners. Please be advised that postings on PRS-moderated sites will be publicly available on the Internet and therefore publicly accessible without limitation or protection of any kind. Staff may feature residents and employees on PRS-moderated sites, such as through photographs, videos, or written posts, with permission from the subjects or the subjects’ legal guardians. We avoid sharing content that is unflattering to the subjects or considered private healthcare information, such as last name, address, or healthcare status. We may occasionally share publicly available news articles that happen to include PHI.
Collection of Contact Information
PRS collects contact information of those who communicate with us in person, over the phone, and online. The information we collect is used to follow up with on-site visitors, queries for information, and for marketing purposes. We do not sell your contact information to other parties.
Opting Out of Email Communications
PRS, its affiliates, and its managed communities collect the email addresses of those who provide them voluntarily during on-site visits, phone conversations, event registrations, surveys, and information requests. If you do not wish to receive further email from us, either click on the Unsubscribe link at the bottom of our marketing email messages or let us know by contacting us at prs@retirement.org. Please forward the most recent email message you’ve received from us, if possible.
Opting Out of Regular Mail Communications
PRS, its affiliates, and its managed communities collect the physical addresses of those who communicate with us via mail, email, or our website as well as information volunteered by the visitor, such as event registrations, surveys, and visitor requests for information. PRS also buys mailing lists from third-party vendors. If you do not wish to receive further mail from us, please let us know by contacting us via phone, mail, or email. To help us successfully remove you from our various mailing lists, please provide us with the exact name and address used on any mail piece you receive from us, which might differ from your true name and address, and identify which retirement community the piece of mail refers to.
Opting Out of Phone Calls
PRS, its affiliates, and its managed communities collect the phone numbers of those who communicate with us via mail, email, or our website as well as information volunteered by the visitor, such as event registrations, surveys, and visitor requests for information. If you do not wish to receive further calls from us, please let us know by contacting us via phone, mail, or email. To help us successfully remove you from our various contact lists, please identify which retirement community you were called about.
Children’s Privacy Protection
While our website is not directed at children, we are committed to protecting the privacy rights of children online and believe that children should be able to use the internet in a safe, productive, and efficient manner and should be afforded the highest protection available with respect to their personal information. It is our policy not to knowingly collect any personal identifying information from users under the age of 13. To learn more about the Children’s Online Privacy Protection Act, or COPPA, visit the Federal Trade Commission COPPA website.

Terms of Use

Ownership of Website Content
PRS owns the content on this website and any website with the retirement.org domain. You may not copy, adapt, modify, display, perform, or otherwise use our content for commercial purposes without the prior written permission of PRS. Any unauthorized use of the content on this site may violate copyright, trademark and other similar laws. You may, however, use, print and/or download content from this site for your personal, noncommercial purposes only.
Website Cookies
Cookies, which are a technology standard on most websites today, are small text files that are often transferred from a website you visit to your computer’s hard drive. They help websites “recognize you” during future visits and, in some cases, make your next visit easier, such as auto-filling information you entered in the past. You may set most web browsers to notify you if you receive a cookie, or you may choose to block cookies altogether, although either of these actions might affect your use of our websites. Learn more about cookies.
Your Consent
By using our website, you consent to our Privacy Policies and Terms of Use.